Comfortable beds, spacious rooms

I had a fantastic time here with my friends! We visited Niagara Falls and explored the local area. The staff was friendly and kept everything clean. Breakfast was great and set us up for our days of fun!

On the downside, there was a lack of extra towels during our stay, which became inconvenient.

the room was a bit cramped. but the breakfast was wonderful and the staff kept everything full! housekeeping was respectful of our belongings, and the walk-in shower in the spacious bathroom was great.

the staff are so friendly and the shower pressure is simply amazing during a relaxing stay!

Great room, excellent staff.

I had a pleasant stay at Best Western during my recent business trip. The room I stayed in was spacious and well-equipped, with a comfortable bed that ensured a good night's sleep. The staff was attentive and provided prompt assistance throughout my visit, which enhanced my overall experience. The morning breakfast offered a decent variety of hot and cold options, allowing me to start my day on the right note.

Communication with front desk was difficult.

i had a great time during my stay, exceeding my past experience in cheektowaga. the staff were friendly and responsive, quickly addressing my needs. the hot breakfast spread was delightful, featuring fresh options that kept me satisfied.

the hot tub was out of order.

The friendly staff ensured a smooth check-in and provided helpful directions, enhancing the experience. The room was clean upon arrival, although the toilet roll dispenser was poorly installed and posed a slight inconvenience. Breakfast options were underwhelming on one day, with the pancake machine breaking down shortly into the meal, leading us to seek food elsewhere. Additionally, a lack of attention to housekeeping resulted in no fresh towels during the stay.

The hotel had a clean and comfortable room, and the staff were friendly. However, the breakfast options were quite limited, and there was a noticeable smell of cigarettes in the room. Overall, it was a decent stay, but improvements are definitely needed.

During my stay at Best Western, I appreciated the friendly staff and the great breakfast options. The room was comfortable, providing a nice base for my travels. I noticed some issues with the bathroom maintenance. A pleasant experience.

The room's carpet was wet, but the comfortable beds made it bearable.

great central spot for exploring local attractions and parks

I loved the recent renovations and the friendly, courteous staff made my stay delightful. plus, it was so easy to stroll to nearby attractions like the iron island museum and the beautiful botanical gardens for a relaxing afternoon in nature.